Email: info@precision-primary.com Phone: (682) 564-9925 Monday – Friday, 8:00 AM – 5:00 PM
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Privacy Policy

How Precision Primary handles personal information

This policy explains what personal information may be collected, how it may be used, who it may be shared with, and how SMS consent is handled. Please also review our Terms & Conditions for website use, appointment, telehealth, payment, membership, and SMS terms. This page is intended for general website and marketing privacy information and should be reviewed by legal and compliance professionals before launch.

Information we collect

What personal information is collected

Contact information

Precision Primary may collect your name, email address, phone number, preferred contact method, and general appointment interest when you complete a website form, request information, or join an interest list.

Scheduling information

When you schedule through a booking or patient platform, that system may collect appointment type, preferred date and time, and other information needed to coordinate your visit.

Website information

The website or hosting tools may collect basic technical information such as device type, browser type, pages visited, referring site, and general usage information to help improve site performance.

Use of information

How personal information is used

Precision Primary may use personal information to respond to general inquiries, provide appointment availability, send requested information, manage interest-list signups, send general wellness or promotional updates when consent has been provided, improve website functionality, and support administrative operations.

General website forms are not intended for symptoms, diagnoses, medication details, photographs, insurance information, lab results, or other protected health information. Medical information should be provided only through secure patient intake, patient portal, telehealth, or other approved clinical systems.

Sharing of information

Who personal information is shared with

Precision Primary may share limited personal information with service providers that help operate the website, process forms, schedule appointments, support communications, host website content, or provide other administrative services. These providers are expected to use information only for the services they provide to Precision Primary.

Precision Primary may also share information when required by law, to protect patient safety, to comply with legal obligations, or as otherwise permitted by applicable privacy and healthcare regulations.

SMS consent is not shared with third parties or affiliates. SMS consent is used only to support Precision Primary communication preferences and messaging related to the patient or prospective patient relationship.

Text messaging

SMS consent and messaging

SMS Terms of Service: By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Precision Primary, LLC. This may include SMS messages for conversations, appointment reminders, scheduling updates, account or service notifications, general service updates, and promotional messages when selected.

Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP, call (682) 564-9925, email info@precision-primary.com, or visit our website at www.precision-primary.com.

Visit https://www.precision-primary.com/privacy-policy for our Privacy Policy, https://www.precision-primary.com/terms-and-conditions for our Terms of Service, and SMS Terms for a standalone SMS notice.

Consent to receive SMS messages is not required to receive medical care. SMS consent is not shared with third parties or affiliates.

Telehealth and healthcare privacy

Medical privacy notice

Telehealth appointments and health-related information should be handled through secure systems. Do not submit protected health information through general website forms, pop-up forms, or regular email.

Patients may review federal privacy and telehealth guidance from the U.S. Department of Health and Human Services here: HIPAA Notice of Privacy Practices and Telehealth Privacy and Security Guidance.

Questions about privacy?

Contact Precision Primary for general privacy questions. Please do not include medical details in regular email.

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